Privacy

We collect the minimum needed to sell and deliver a painting: your name, email, phone and delivery address, and your order history. Payment details go directly to Stripe; we never see or store card numbers.

What we use it for

Processing and delivering your order, sending order and delivery emails, answering your questions, and meeting our tax and consumer-law obligations. We do not sell or share your details for marketing.

Automated decisions

Stripe’s fraud screening (Radar) scores every payment automatically and may decline a transaction. We do not otherwise make automated decisions about you.

Your rights

Email us to see, correct or delete the personal information we hold about you. We keep order and invoice records for as long as tax law requires (currently 5 years), after which they are deleted or anonymised. If you believe we have mishandled your information you can contact us, and you may also complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Data location

Our systems are hosted in Australia. Stripe processes payments globally under its own privacy policy.